Frequently Asked Questions
Everything you need to know about styling your home with SLH.
What is the typical delivery timeframe for furniture?
For in-stock items, delivery usually takes 5-10 business days depending on your location. For custom or made-to-order pieces, please refer to the specific lead time listed on the product page.
Do you offer white-glove delivery and assembly?
Yes, we offer a premium white-glove service for an additional fee which includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom furniture and final sale items are non-returnable unless they arrive damaged.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics partner's real-time tracking portal.
Are your wood products sustainably sourced?
At SLH, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact.
Does my furniture come with a warranty?
All SLH furniture pieces include a 12-month manufacturer's warranty covering structural defects and craftsmanship to give you peace of mind with your investment.